Frequently Asked Questions
Everything you need to know about crafting the perfect drink at home.
Are your cocktail mixers and syrups non-alcoholic?
Yes, all of our mixers, syrups, and bitters are non-alcoholic. They are designed to be paired with your favorite spirits or enjoyed with club soda for a premium mocktail experience.
How long do the products stay fresh after opening?
Once opened, we recommend refrigerating our syrups and mixers. They typically stay fresh for 4 to 6 weeks. Always check the 'Best By' date printed on the bottle for unopened shelf life.
What is your return policy for food and beverage items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an error with your shipment, please contact us within 7 days for a replacement or refund.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working on expanding our logistics to bring The Mixologer experience to more countries soon.
Are your ingredients organic and allergen-free?
We prioritize natural ingredients and avoid high-fructose corn syrup. While many of our products are gluten-free and vegan, please refer to the specific ingredient list on each product page for detailed allergen information.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress. Most orders are processed within 1-2 business days.